TERMS&CONDITIONS

INCLUDED IN THE TOUR PRICE

AIR TRANSPORTATION:

Air transportation is based on airfares applicable on any IATA, Charter or participating airlines as of January 1, 2019. Airfare is subject to the rules and regulations of the carriers. All fares are subject to change without notice and are subject to availability.
Kesher Tours is not responsible for cancellation of flights and/or schedule changes. This is the sole responsibility of the Airline.
If you are booking your own international flights, please ensure that the tour is guaranteed before issuing your air tickets .

HOTELS:

Accommodations are in first-class or superior tourist class hotels. On some destinations selected superior tourist class hotels may be necessary for the convenience of Shabbat or due to the remoteness of the area.  An attempt is made to reserve lower floors for Shabbat, but this cannot be guaranteed. Hotels are classified according to each country’s official standards. Facilities and services provided may vary from those in other parts of the world and are often local in style. Triple room requests are usually accommodated with a rollaway bed. Availability of triple rooms is limited. Note that single rooms in European hotels are generally smaller than twin-bedded rooms. Substitute hotels may be used at certain times and will be of similar standard whenever possible. Special room requests such as smoking/non-smoking, adjacent or connecting, must be requested at time of booking and cannot be guaranteed – they are based on availability at the time of check-in. Room distribution is made by the hotel and the organizers do not have the authority to interfere. A list of the hotels on the tour will be given before departure in some case there might be last minute changes which are beyond our control or responsibility.

MEALS:

Tours include the following kosher meals per day: continental breakfast at hotels, provisions for preparation sandwiches for lunch (we bring food from Israel such as cheese, jams/jellies, peanut butter, tuna, etc.). Dinner is served at a kosher restaurant or Jewish community centers under the supervision of the local Orthodox Rabbinate or Chabad. Where kosher food is not available locally, vegetarian dinners are prepared under the supervision of our Tour Escort. On some of the tours the group will be accompanied also by a logistic staff person. When cooking in hotel kitchens we use our own knives, cutting boards, pots and pans, cooking implements and disposable trays. Breakfasts, and in some cases dinners, will be served on disposable flatware. Beverages are not considered part of the meal and usually result in an extra charge. Passengers can be accommodated for special vegetarian meals throughout the tour only if requested at time of reservation.
We do not guarantee Pat Israel and Chalav Israel.

BAGGAGE:

Please check with your travel agent or with the airline(s) directly for baggage regulations on the aircraft and related fees.
Owing to space limitations on the motor-coaches, passengers are allowed, one suitcase per person, plus under-seat luggage. Tour price includes porterage of one piece of luggage per passenger only.
All baggage conveyance is at Passenger’s risk throughout the tour. Hand luggage should be carried personally.

SIGHTSEEING / TRANSPORTATION:

Tours are operated on air-conditioned or air-ventilated private motor-coaches. Driver‘s driving hours are often limited by local regulations. The driver is allowed to request additional payments for services that are not as per itinerary. A daily rotation of seats is arranged on the bus to ensure that everyone has an opportunity to sit up front.
Admission fees are included as per our itinerary. There is no refund for missed tours. Itineraries are planned with no travel on Shabbat.
Airport transfers are provided for group flights only. Transfers for any deviations or transfers for those purchasing “land only tours” will be the sole responsibility of the passenger.
Kesher reserves the right to change original Itineraries, hotels or flight schedules due to reasons that are beyond Kesher’s control.

KESHER TOURS ESCORT:

Professional and experienced Shomer Shabbat English speaking tour escorts will accompany you throughout your trip. Our escort is at your disposal for any information or assistance. He/She is responsible for the logistics and preparations of your tour and in many countries is also your guide. There are tours where also local guides will accompany the group.

TARIFFS

All prices mentioned are per person in US dollars in twin room occupancy and are based on current tariffs and exchange rates of the US dollar, valid at the time the tour is priced and are subject to modification without notice. In case of alterations in any of the tours, the passenger will be obligated to pay the difference before any tour service is provided.

TIPS AND TAXES:

All local taxes and tips to local services providers (coach drivers, local guides, waiters and kitchen staff where applicable) are included. You may acknowledge any special services that you received with additional tipping.

NOT INCLUDED IN TOUR PRICE

Airport tax, airline fuel charge, passport or visa fees, insurance of any kind, personal expenses of any kind such as laundry, room service bills, cable TV and telephone calls. Additional meals or beverages are not included in the price of the tour and are at the passenger’s expense. Tips to the Tour Escort are not included (recommended $5 per person per day).  On some of the tours there are also Optional Excursions that are not included in the tour price. A list and pricing of the Optional tours will be provided before the tour departs.
Any item not mentioned under “Included in the Tour Price”.

GENERAL INFORMATION

TRAVEL INSURANCE:

We strongly recommend that passengers purchase comprehensive travel insurance at the time of booking to protect against the risk of cancellation or interruption, loss of baggage, medical expenses and travel delay.

LAND ONLY TOURS:

Prices of some of the tours are for air transportation and land services, while for others you have the option to purchase Land Only and you may arrange your own air transportation. Kesher Tours will let you now when the tour is guaranteed so that you can purchase your Air Ticket.
Prices for Land Only tours do not include transfers between airports and hotels.

TRAVEL DOCUMENTS:

Owing to airline security measures, the name on your ticket must match the name on your passport. Any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to availability at the time of rebooking and may be subject to an increase in fare by the airline.
Passengers are responsible to ensure that they have the proper travel document. US citizens must possess a passport valid for at least six months for international travel. You must check with the consulate or tourist office of individual countries for specific health and visa requirements or additional information. Non-US citizens must check with the individual consulates of the countries to be visited.

TERMS & CONDITIONS

RESERVATIONS:

Reservations are confirmed, only upon receipt of a $500 per person deposit, which must be made at the time of booking. Final payment is due 60 days prior to departure (except for those tours where specified otherwise). Failure to comply with above requirements may result in automatic cancellation and forfeiture of a portion of the deposit. Late payments may result in higher airfares and additional charges. .

CANCELLATIONS:

A written notice is required for all cancellations. Cancellation charges per person are as follows:
Air ticket cancellation charges will be incurred in accordance with the rules and regulations of the individual airlines involved. Group fares are non-refundable or have cancellation penalties.
Land Arrangements: Please check for each tour.

REFUNDS:

There are no refunds for missed meals, services, any daily absence from the tour or any unused portion of the tour once the tour is in progress.

RESPONSIBILITY:

KESHER TOURS, INC. and/or its agents act only in the capacity of an agent for the passenger in making all arrangements for transportation, hotel accommodations and sightseeing. All arrangements are made under the express condition that Kesher Tours, Inc. and/or its agents shall not be liable for any injury, damage, loss, accident, delay or irregularity that may be the result of defects in any vehicle through the acts of default of any company or person engaged in conveying the passenger or in carrying out the arrangements of the tour or by any hotel proprietor, employee or otherwise. By utilizing these services provided, participant agrees that KESHER TOURS, its subsidiaries or affiliates shall not be liable for any of the aforementioned injury, damage, loss, accident, strikes, weather conditions, quarantine, theft, acts of war, terrorism or other causes or delays and schedule changes incurred in connection with any services offered which may be beyond the control of KESHER TOURS. The right is reserved for the Tour Operator, at its sole discretion, to refuse or cancel any person(s) before of during the tour. In the event of exercising this right, the Tour Operator shall be under no liability to that person or persons except to refund such amount as the Tour Operator, in its sole discretion, thinks reasonable to attribute to the uncompleted portion. The tour participant, by registering for a tour, releases and holds harmless all Operators listed, from any delays, injuries, deaths, or damage while on tour. Any dispute arising out of these tours will be settled in the courts of the City of New York.
The sole and exclusive responsibility and liability of the Airlines shall be in accordance with, and as limited by, the contract of carriage in the passenger’s ticket, the applicable tariffs and the provisions of the Warsaw convention, if applicable. The airlines shall not be responsible or liable for any act; omission or occurrences during the time passengers are not on board its airplanes. The airlines shall not be responsible or liable in any way for the accuracy of any representations of the tour operator and its agents on tour services other than those contained in this website. Delays, cancellations and overbooking may occur on air flights. Although Kesher Tour attempts to do all possible to avoid these inconveniences, it cannot assume any responsibility for the acts of respective airlines.

Prices and tour conditions are subject to change without notice.
All tours are based on a minimum of 18 participants unless otherwise noted.
Registration to the tour means agreement to the conditions.

** KESHER TOURS, INC. reserves the right to cancel a tour up to 21 days before departure. In case client cannot accept an alternative tour, a full refund of all moneys paid will be given to clients.

VALIDITY January 2019 – December 2019.

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